Norton antispam defects

I do not use switching on my machine - I tend to log off if I want to log onto the admin account, otherwise I am the only user so I only have my LUA running.

I'm still baffled! I can usually put a glitch down to istalling a new programme or some other logical conflict, but the only thing I did was run Liveupdate - that is why I am suspicious that it is a Symantec problem. The antispam program had been running fine for years prior to that. I am using I am not sure an update will solve the problem as moving from to did not. However, if I wanted to do an update, how can I do that if liveupdate does not update the version surely it should?

No-one wants to show you whether you are right or wrong when you make a statement! We believe you. Now this is the NIS section and I don't know what has been suggested over there for you but I would be very surprised if you updated to N V3, which is free if your V2 subscription is still in force, if you did not find that the Norton Anti Spam icon now moved with the user.

Perhaps you could check this out but that's up to you. The reason I suggest it is that AntiSpam is now integrated into the product and not an add-on -- see this bit from the description on the Add-on pack now that NV3 is released. As for taking control of your PC -- no thanks! Here on the forums we are all volunteers who are users just like you Only those with names in red are Symantec Staffers and even then many of them are volunteers here on top of their normal jobs so we don't do stuff like that.

You are thinking of a feature of Customer Support which is a quite different operation from these forums -- you'll often see messages suggesting people get in touch with Customer Support instead of trying to get an answer here. And that goes back to the first release of it. On the failure of liveupdate, as you may have seen the major update to Are you here in the USA or Canada? What version of Windows are you using? Forgive me if the answers to this are here in the thread but I'm dashing in and out at present and don't have time to go through it.

I'd be inclined to ignore You are using Fast User Switching I presume. I just thought I'd add some more information. Im also encountering the same problem, it started about a week ago even though I've been running NIS for a couple of months.

I've tried everything suggested so far and nothing seemed to help. I'm the sole user of this machine, I don't even have a guest account setup so user switching isn't an issue. Thanks for the additional information. Just to be certain -- are you saying that you don't see any Norton AntiSpam icon on the toolbar for your email client now but that you did until a few weeks ago? Can you confirm whether you are using the Windows email client -- Live Mail or whatever they call the replacement for Outlook Express?

I think the position is that the icon does not apear under VISTA although the functions are available such as sorting to a Norton Spam Folder and using right mouse click to move email that has been incorrectly sorted.

Sorry I didn't give you all the information, I'm actually running Microsoft Outlook The Norton toolbar still appears like it always has but it doesn't detect and get rid of any emails, even ones that have identified in the past. Good suggestion but I'm not using the spam detection that is part of Outlook. I have files that are obvious spam and are not detected. Sorry about missing that. Have you tried disabling Norton Antispam, rebooting, then re-enabling it?

In the past, I have found that sometimes Norton needs a jumpstart like that. It's a small chance, but Outlook rings a bell. Try a search using Advanced Search on [Outlook ] and you'll see a number of messages -- you can sort in date order by clicking on the Date column. I spotted this reply marked up as Solution in one thread -- and it's so obvious that one could miss it! I have Microsoft Outlook's junk mail filter turned off and had been depending on NIS solely to do by filtering.

It was working fine until about two weeks ago when I quit doing anything. It's obvious that for some reason and Norton Antispam function just quit working for no apparent reason! I've changed nothing else on the computer recently other than the updates from NIS. Just a note that I did check the above thread with the link referring to Outlook issues it was no help.

I thought maybe that was the case so I tried turning the internal AS in Outlook back on and it didn't make any difference. Yep - it used to do this, but now Norton does not detect anything. I still have the junk filter turned on and it still works, but Norton used to detect additional files and you can highlight multiple files and send them to spam - outlook jumk filter only allows you to select one file at time.

I would prefer to use Norton, if only it would function! No - no X-NAS headers either. I can even pinpoint the time! I downloaded email at Ithen logged onto my admin account, ran liveupdate manually and retrieced a Norton Ghost 14 update. Then I logged back onto my LUA and downloaded more email at None of those emails - or any since - have X-NAS headers and norton antispam has not worked since then either. I hope this clarifies things a bit - it seems there are quite a number of people with the same problem - all using different systems and set ups.

It seems to be a fairly common problem but Symaantecs only reply to me was to upgrade to the new version of NIS. Unfortunately this has not resolved the problem and they do not appear particularly interested - hence trying to find an answer on this forum,. Can you confirm if you have the latest update? If you have Otherwise, you can wait until If you would not like to wait until then, you can download it from the Norton Update center.

I've sent you a Private Message. Please look for the PM on the top right corner of any Norton Community forum page after you signed in. Back to top. Reg: Feb Kudos 0. Hi, I have read previous threads on this, so others have obviously experienced similar problems, but I have failed to find a solution. Warranty will not cover the damage from modifying the original design of product, wrong cleaning method, or life of the material, and other natural factors.

If our team confirms that the item is still in warranty term, our technician team will go to see the defect and fix. If any is any spare part required to change, will not be any charge for the warranty items. If the item has been fixed, the warranty date will still be the date of purchase the item. The company reserve the right determine if the item is under warranty terms or not.

They allow you to subscribe to a newsletter, sign up for services, read members-only content, or share messages via email and social media.

Spam messages often come from illegitimate email addresses, and may contain explicit or illegal content. These emails often use scare tactics, contain typos and misleading information, and are sent in bulk from an anonymous sender. They seldom contain an unsubscribe link and if they do, that link may be embedded with malware. This could lead to cybercriminals gaining access to your computer, smartphone, and other devices.

There are ways to help slow the tide of unwanted emails here are five simple steps you can take to help eliminate spam. Most email services, such as Gmail, Yahoo Mail, Microsoft Outlook, and Apple Mail have algorithms that filter out spam and junk mail by tucking them away in a folder.

But if you find a spam email in your regular inbox, don't delete the message — mark it as spam. Marking a suspicious email as spam will send it to the spam folder.

Moving forward, if you receive any more emails from this address, the spam filter will know not to let it into your inbox. There is a golden rule to dealing with spam emails — if it looks like a spam message, it probably is — so delete it without clicking or downloading anything. Such messages may contain software that tells the sender you've opened the email, confirming you have an active account, which may lead to even more spam messages.

Some malware programs can steal your email address and use it to resend spam messages under the guise of a legitimate address. For example, imposters could pose as someone you know, like a friend, relative, or colleague. If the message in question appears to come from someone you know, contact them outside of your email. Detailed instructions are available on Google's support page. Detailed instructions are available on the Yahoo!

Detailed instructions are available on the Microsoft Office support page. Detailed instructions are available on the Apple support page.

When you block spam messages, they're sent to a spam folder. Over time, this folder grows with the flagged messages. Consider also changing your email privacy settings.

If you have no choice, it might help to create a separate email address to be used solely for social media purposes, thus helping to ensure your main email address remains private. Your email service provider may have its own filter but pairing it with a third-party spam filter can provide an additional layer of cybersecurity. The emails will travel through two spam filters to reach your inbox so if it gets through one spam filter, the other should catch it. Effective spam filters can protect your devices against malware threats, attacks, and undesirable content.

Look for an anti-spam filter that works with your email provider and addresses your own needs. If the spam keeps on rolling in, it could mean your email address was exposed in a data breach.

It can be hard to prevent spam when cybercriminals have your information. One option in this case is to change your email address.

With free email services like Gmail, it's easy to create multiple accounts so you can limit the spam that appears in your primary inbox.

After creating a new address, you may want to set it up so that you still receive emails from your old address. You can do this by adjusting the forwarding settings. Forwarding your email address allows you to update your contact information on all accounts tied to your original email account. You can do it in four easy steps:. Be sure to keep both accounts open for a few months, so you can redirect any remaining messages to the new account. Unsubscribing from email lists is an ideal way to keep a low profile.

Marketers often get your email address from online forms, social media, scraping tools, and purchasing your information from other companies. So the less you subscribe to, the harder it will be for these marketers and spammers can find your address. The Australian Communications and Media Authority requires companies that send commercial or bulk emails to comply with the Spam Act.

Initiated in , the law helps set rules and requirements for messages sent and one of the rules is that companies must always provide information for how to opt out of their emails. While the law doesn't prevent marketers from sending spam emails, it does provide a way to stop them from filling your inbox. Here are two ways to unsubscribe from individual and bulk emails.

Most marketing emails will have unsubscribe buttons at the bottom of the email. Some email clients, like Gmail, will also show an unsubscribe button up at the top near the To: and From:. This will move all the selected emails to the trash. In a few clicks, you've unsubscribed and eliminated multiple emails for good. Spam emails are annoying enough, but some of them can put your digital safety at risk.

Some spam messages contain viruses, malware, and other cyberthreats. Here are a few to watch for. Trojan horses come disguised as a legitimate program. Even if you think you know how to verify whether an email is legitimate, a trojan horse uses deception to get past those defence mechanisms.

For instance, they can hide inside free software downloads or arrive as an email attachment, possibly from someone you know. When you open the email, the trojan installs malicious code — typically spyware or viruses — designed to create problems on your computer. It may allow an attacker to control your computer, lock you out, steal your data, account information or email addresses.

Installing anti-malware software may help you catch these trojans. To help avoid trojan horses, avoid clicking on pop-up messages on your computer.